Privacy Policy

Effective Date: September 13, 2024

Physimed Dentaire (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our patients and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect personal information that you provide to us directly through our website, including but not limited to:

  • Name
  • Contact details (email, phone number, mailing address)
  • Appointment requests
  • Medical or dental history (when relevant to booking or providing treatment)

Additionally, we may collect technical information, such as:

  • IP address
  • Browser type and version
  • Pages you view on our website
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Schedule appointments and communicate with you regarding your care
  • Provide you with information about our services
  • Respond to inquiries and feedback
  • Improve our website’s functionality and user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Service providers who assist us in operating our website or providing services to you (e.g., IT support, payment processors)
  • Health professionals involved in your care, where necessary
  • Law enforcement or regulatory agencies, if required by law

4. Compliance with Bill 25

Physimed Dentaire is committed to complying with Quebec’s Bill 25, which aims to modernize privacy laws and strengthen the protection of personal information in the private sector. In accordance with Bill 25, we ensure the following:

  • Consent: We obtain your explicit consent before collecting or using your personal information, except in cases where the law permits otherwise.
  • Minimization of Data: We only collect personal information necessary to provide our services and ensure that it is used for the purposes for which it was collected.
  • Transparency: We inform you clearly of how your data will be used and who may have access to it, including service providers or partners.
  • Security Measures: We implement appropriate security measures to protect your personal information, in line with the requirements of Bill 25.
  • Data Access and Rectification: You have the right to access your personal information and request corrections if any of the information is inaccurate or incomplete.
  • Data Privacy Officer: We have designated a Data Privacy Officer to ensure compliance with Bill 25 and handle any questions or concerns related to the protection of your personal information.

To exercise any of these rights or for further inquiries related to Bill 25 compliance, please contact our Data Privacy Officer at Celia Toledano, privacy-policy@physimeddentatire.com

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device. You can control or disable cookies through your browser settings, though this may affect the functionality of our website.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website is secured using industry-standard security protocols, and we regularly review our practices to maintain the security of your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Object to the processing of your data
  • Withdraw consent to the use of your data at any time
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at Celia Toledano, privacy-policy@physimeddentatire.com.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Physimed Dentaire
6363 Trans Canada Route #115, Saint-Laurent, Quebec H4T 1Z9
privacy-policy@physimeddentatire.com
514-747-4040

General Information
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Additional Information